We help business owners and managers to identify the value added opportunities within their business, eliminate waste and release the hidden capacity available.
Why we do what we do
Our driver is a simple one; having had long and successful careers developing operational strategies that work and deliver, often using lean thinking across a diverse range of businesses, we look to help others understand, adopt and create their own breakthrough to help their business deliver excellent customer service.
We are driven by our passion for improving businesses and the people within it, so if...
- You have a great business and yet know there is more that could be done?
- Your customers are demanding more of you and market conditions are tough?
- You have a good team but all are too busy delivering the product and service to drive the changes needed?
- You need a trusted partner, someone who knows how to help you develop and deliver a new way of working, whilst reducing costs and engaging your team.
...we should talk.
Interested in learning more? We are happy to discuss your opportunities, no obligation on your part, and if we can give you some free advice or point you in the right direction then we feel we have given a little back.
What we do
We help a business identify the opportunities within their business, in both administration and operational areas, eliminate waste and release the hidden capacity available. We develop strategy with you and design a solution to your unique situation: we don’t just offer a standard solution, we work with you and your team to make sure that the changes made work for you and deliver in both the short and long term.
"Bob has been the ideal client with whom to work. His knowledge of the information being conveyed, his understanding of the subtleties of presentation required for varying European cultures and organizational levels, and his consistent support of our efforts at the local levels has been e... Jim Garvale
Grafton International source premium quality products from all around the globe and distribute them throughout the UK and Europe, supplying the retail and health & beauty markets. As a small, family run business, they are proud of offering a first-rate service to all customers, with the capability and resources of a much larger company.
Grafton's excellent reputation has been built over 20 years, with customers ranging from small independent stores and salons to larger chains such as Boots, John Lewis, Waitrose and Sainsbury's.
Their extensive portfolio of brands is growing all the time and they are constantly sourcing new and exciting products from around the world.